by clearmessages | Dec 28, 2016 | Monthly Memo
If you lead a team or are a member of a team, take this quick test. Who has the most enthusiasm in the group? Then ask yourself this question: how do the team members view that person? Sure, there are those occasional overeager folks we deal with, but more...
by clearmessages | Dec 1, 2016 | Monthly Memo
The events of the last 30 days have sparked a lot of discussion about handling delicate issues at work. What happens when the topic of the Presidential election comes up and what if the discussion gets heated? What should leaders say, if anything, on this topic and is...
by clearmessages | Oct 27, 2016 | Monthly Memo
The huge advantage of being around smart people is that they will say something brilliant, which I can then share with others. During a recent talk I was giving, my friend and colleague, aviation expert Pete Agur, mentioned a breakthrough happened when he asked his...
by clearmessages | Sep 23, 2016 | Monthly Memo
Maybe it has to do with the beginning of the school year? Maybe it is the change in seasons? Perhaps it is the end of ‘vacation time’ and the need to ‘get back to work.’ For many of us, the fall is a time to refocus and reset. I was reminded of that rhythm a few...
by clearmessages | Aug 30, 2016 | Monthly Memo
Think about that for a second. A text is usually just a few words on a screen. How can it carry a hidden message? Especially when it is something basic. Have you read “fine”, “okay” or “got it” and instantly knew something was wrong? The topic came up when a friend...
by clearmessages | Jul 29, 2016 | Monthly Memo
Whether you are talking with the boss, a new client or an audience of 300 people, what happens when they stop listening? How do you get them back? It can happen in any set of circumstances for any number of reasons. Sometimes it’s our own fault. Sometimes the...
