Clear Comm Consulting

The Monthly Memo.

You’re hired for…?

So, why might someone hire you? If you answer, “For my technical skill. It’s my knowledge of the industry/business/endeavor that will be the deciding factor,” you are probably in the majority of people who might be answering that question. You also very likely would...

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My Sales Experience Surprise

For most of my career I defined myself as an “anti-salesman.” Sales seemed like a dirty word to me. All those people cravenly going after the almighty dollar. Terrible. Then I discovered one of the most effective salespersons out there was – me. What!? How could this...

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Talking Points Troubles

The trouble with talking points – planned answers for difficult or tricky questions – is that they too often SOUND like talking points! Whether you are pro golfer Phil Mickelson explaining why he is taking huge money to set up a rival golf tour or just about any...

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Stop Doing This!

We’ve all fallen into this trap. We are asked a question and instead of answering, we throw in a bunch of extra words and sounds which only get in the way. Here’s how it plays out - see if you have heard it: A person is asked a straightforward question, like “What is...

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What’s Your Worth?

Entrepreneurs – especially small business owners and folks who are just getting started – will often ask me how to charge for their services. Great question! I wish there was a simple answer, and it has been a struggle for me over the years. For that reason, let's...

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Being the Best. Always.

I had a weird thought recently while sitting in a doctor’s office waiting room. What went through my mind was this: “I want to be the best patient this doctor sees today.” This was my first time seeing this person and I found myself thinking how I was going to be the...

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Two great words: “What if…”

Your first words should always be great. That should be your only standard. If you stand up to speak, your first words should grab the audience – make them want to hear more. If you are writing, it should be clear from the first words that this will be a worthwhile...

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Tips for Great Storytelling

Want to advance your career or grow your business? Become a better storyteller. Stories that are well told stick in people’s minds, they connect us and they are often much easier to relate to than any other form of communication. To get started on the storytelling...

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There is a correct way to say “Thanks.”

Perhaps you’ve never given this idea a thought – and if you haven’t that’s okay –but there is a right and a wrong way to say “Thanks.” Given what we are celebrating right now, it only seems fitting to explore this idea. If you’re skeptical, I understand. This is a...

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Issues with confidence? I have answers!

Quite often over the last almost 20 years of consulting work I have been asked to work with people who seem unconfident in front of an audience or in important meetings. For many of these individuals, the lack of confidence feels like an unconquerable mountain when...

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Presenting Yourself Virtually

     So, how long has it been since you checked your LinkedIn picture? Continuing a thread I started with my last Monthly Memo, today’s focus is selling YOU in the virtual world. I had a chance to share some of these thoughts with the west coast gathering of Women in...

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Marketing in the Virtual World

If you’ve always counted on personal contact to spread the word about your business or service, the last 18 months have been challenging! What have you done to keep connected? I plan to write a couple of Memos on the topic and would be happy to share your thoughts....

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Speaking Up At Work

If you have a good idea, a complaint or something that could fundamentally change the course of your workplace, hold on! First it’s important to understand HOW you should present that idea to give yourself the best chance of success. The stakes? People who do this...

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Your Roots Are Showing – Always

First, I want to make it clear this is not a COVID-era commentary on hair color! Instead, we’re looking at different roots – and these are also key to your identity. In fact, they are even more a part of who you are, more than hair color, eye color, or skin tone. Why?...

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Where Do Good Ideas Come From?

Everybody wants them. They fuel business and government and medicine and every other endeavor every day. Good ideas are at the heart of what keeps us moving ahead and the magic of those ideas is sought by everyone. How many meetings have you attended where the...

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Just How Much Should You Talk in a Meeting?

Have you ever been in a meeting where one person, without knowing it, is dominating the conversation and as a result crushing any creativity or momentum for the group? Or maybe you have feared you are that person! Either way, I was observing a meeting recently with...

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Seeing the Effects of Correct but Misleading Messages

In a time when we need to understand science and facts, we are also seeing the impact of ineffective messaging around important ideas. Take for instance the discussion about the coronavirus vaccine. Scientists and journalists – in the hopes of covering every aspect of...

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Effectively Opening a New Life Chapter

Fired? Retired? Sick of your current job? Looking at a new opportunity? I’ve written about this topic before and I have some new thoughts for anyone beginning the new year with a new chapter in their life. This time can be challenging because you have (at least) two...

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Adjusting to Leading in the Virtual World

If 2020 has been a year of adjustments and change, anyone who is in a leadership position can have this on their minds: What happens when a leader is good at their job in the “normal” world, but struggles with our new reality? Leading in the virtual world takes a...

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Communicating When There is Nothing to Say

Have you ever found yourself sitting in an airplane on a busy tarmac (remember those?) and everyone on the plane is wondering what’s happening? You’ve been parked, motionless, for five, ten, then fifteen minutes. Slowly you can hear the murmur grow louder and louder....

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How to Beat Writer’s Block

The very words you are reading right now represent a “Writer’s Block Exercise.” Just minutes before putting my hands over the keyboard I didn’t know what I would write about for this edition of the Monthly Memo. But, I sat down and thought, where could I possibly go...

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An Election Year Plan for a Peaceful Workplace

A subset of my work these days deals with the delicate area of political discussions in a toasty hot election year. The question comes up, “How can we provide direction to our employees while also respecting their rights of free speech? We can’t afford to be seen as a...

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A White Guy Talks About Race

One of the healthiest outcomes from the increased discussion about race in this country has been the number of white people who have spoken up. Count me in that group. After years of thinking of myself as “aware” I found I wasn’t nearly aware enough. If you are a...

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How to Conduct Sensitive Conversations

Without fear of contradiction, the discussion around race and racism in this country has moved to an across-the-board focus, including in the business world. That means leaders of all races and backgrounds need to be able to have company-wide conversations they may...

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The Zoom Call Strategies You Have Overlooked

My hope is you are managing the uncertainties of these days as well as possible – and rest assured, no one is doing it perfectly! During this time I’ve had a chance to observe all kinds of video meetings and want to offer some overlooked elements you can share with...

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