by clearmessages | May 26, 2008 | Monthly Memo
When you are the person at the front of the room with the microphone in your hand, you’re the expert, right? Or if you’re the person with the camera in your face, your natural inclination is to answer the questions that come your way. Well today I’m...by clearmessages | Apr 29, 2008 | Monthly Memo
Anyone who has agonized about an upcoming speech or a presentation knows how you can fret about saying just the right words. This Monthly Memo looks at what are often the most important words you speak: I say it’s the first five. Why the first five? Your...by clearmessages | Feb 28, 2008 | Monthly Memo
We’ve struck gold! For anyone who did not see last month’s Monthly Memo, please check back issues at www.Clear-Comm.net. The mistakes and misunderstandings that plague our everyday life in the e-mail world have sparked a wealth of reaction from many of...by clearmessages | Jan 24, 2008 | Monthly Memo
There is new research which shows just how easy it is to be misunderstood in the world of e-mail, and the results can be a little scary! The report contained in the January edition of the Academy of Management Review and written by Syracuse University professor...by clearmessages | Nov 28, 2007 | Monthly Memo
Whether you’ve seen Dog the Bounty Hunter or FEMA bosses, there’s been a lot of apologies being offered lately. FEMA faked a news conference on the California wildfires and Dog tried to explain his use of the “N” word in a taped phone conversation...