It Better be Good!

With the Holidays upon us AND my 150th Monthly Memo here, my thoughts turn to all I am thankful for and all I have learned over the last 15 years. If I can confer the key lessons for this 150th Memo I can end the year on the right note, so here goes. 20+ years

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So How Do You Handle a Bully?

With the attention on Harvey Weinstein specifically, but also questions swirling around generally pushy, boorish behavior, there comes the question, just how do you handle a bully? How can you best react when someone seems determined to inflict his will upon you? While the traits of a bully are often attributed to men, it is

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A Small Act of Kindness – Making a Difference by Just Being Better

One act of kindness I learned about recently has stood out to me in such a big way I can’t get it out of my head. Maybe it is because it stands in such stark contrast to the recent emphasis on what divides us. (Let me say it is important to understand that things divide

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What is the Exact Moment You Become a Person of Influence?

It’s when you finally become CEO, right? I mean, isn’t that what the world seems to teach us? In our CEO-centric existence, it is the CEO who makes the most important decisions and is the center of the circle of influence for any organization. Well, I can tell you the CEO’s I’ve worked with will

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Some Words We Should Ban from Business Speak

The mission is not easy. We want to find the perfect word or words to describe our skill set. Then we are told certain words attract the attention of recruiters or customers. That combination of factors turns us into a bunch of same-sounding robots spewing similar messages. Suddenly we’re all “innovative forward thinkers who are

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How to Act Around Famous People

Crew members on Steve Harvey’s TV shows were supposedly told they were not to talk to or bother Mr. Harvey. Similar stories I’ve heard go back to Dick Clark’s production company, where crew members were apparently told not to make eye contact with Dick unless he was talking to them. What’s up with these famous

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What is the Best Way to Handle Networking Follow-Up?

      There is a delicate balancing act in networking. You don’t want to appear too eager – as if you had nothing better to do – while also following up in a way that shows you are thoughtful and attentive. So, what does that look like? Perhaps you have a pile of business cards floating

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What Do We Portray by How We Dress and Why It Matters

Perhaps this is a question which rarely crosses your mind. Or, as a leader, employer or HR professional, maybe this thought hasn’t come to you quite this way. Here’s the question: What do we portray when we head out the door? Are we putting on clothes that are a good match for who we are

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Hallmarks of the Inexperienced Public Speaker (Don’t be this person!)

Recently I witnessed the introduction of a local politician from a large city. This was clearly not the first time the person had been called upon to provide remarks, yet within just a few words they showed themselves to be an immature and inexperienced speaker. Can it be that easy to spot? Yes, and you

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The New Idea and How to Present It

New ways of thinking and changing the way someone does their job or approaches their work can be a mountain to climb. You can expect comments like “What, we’re changing things? What’s wrong with the way we’ve been doing it? I was just getting used to the way we do it now!” But the reality

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